My experience driving end-to-end UX strategy, design operations, and human-centered product innovation across SaaS, consumer finance, and enterprise platforms. Adept at defining a unified design vision, scaling and mentoring cross-functional teams, and evolving design systems that enable consistent, accessible, and impactful experiences across web and mobile.
I have helped many industry-leading companies to establish their products, including PepsiCo, Empyra, Toyota, Chrysler, American Express, Citibank, USBank, Finastra, MetLife, Farmers Insurance, Nokia, Motorola, Entergy, PSEG and National Geographic & many more.
Proven record of partnering with Product, Engineering, Marketing, and Executive leadership to shape strategy, champion customer advocacy, and deliver measurable outcomes in trust, engagement, and business growth. Skilled in building inclusive teams and cultures of craft excellence, balancing long-term design vision with agile delivery in multi-product environments.